01 Who We Are
Sarvopari Creations ("we", "us", "our") is an IT services company registered in Ahmedabad, Gujarat, India. We operate the website at sarvoparicreations.com and provide software development, AI, design, and digital transformation services.
For data protection purposes, Sarvopari Creations is the Data Controller of personal data collected through this website.
- Company: Sarvopari Creations
- Address: Ahmedabad, Gujarat, India
- Email: info@sarvoparicreations.com
- Applicable law: Indian Information Technology Act 2000 & IT (Amendment) Act 2008; GDPR (for EEA visitors)
02 Data We Collect
We collect personal data in the following ways:
| Category | Examples | Source |
|---|---|---|
| Contact data | Name, email, phone, company | Contact form, email |
| Project data | Service interest, budget range, project description | Contact form |
| Usage data | Pages visited, time on site, referrer URL, browser type | Google Analytics, server logs |
| Cookie data | Session ID, theme preference, consent record | Browser cookies / localStorage |
| Communication data | Email correspondence, meeting notes | Direct communication |
We do not collect sensitive personal data (race, religion, health, biometric data) through our website.
03 How We Use Your Data
We use the data we collect for the following purposes:
- To respond to enquiries, processing your contact form submission and following up on project discussions.
- To deliver services, managing the project lifecycle, communications, and deliverables for clients.
- To improve our website, analysing aggregated usage data to understand how visitors use our site and improve the experience.
- To send relevant updates, only if you have explicitly opted in to our newsletter or marketing communications.
- To comply with legal obligations, such as maintaining business records, responding to lawful government requests.
We do not use your data for automated decision-making or profiling.
04 Legal Basis for Processing (GDPR)
For visitors from the European Economic Area (EEA), we process your data under the following legal bases:
| Purpose | Legal Basis |
|---|---|
| Responding to your enquiry | Legitimate interest / pre-contractual steps |
| Delivering contracted services | Performance of a contract |
| Analytics (Google Analytics) | Consent (cookie banner) |
| Newsletter / marketing | Consent (explicit opt-in) |
| Legal compliance | Legal obligation |
05 Cookies & Tracking
We use cookies and similar technologies on our website. You can manage your preferences via our cookie banner when you first visit the site.
| Cookie | Type | Purpose | Duration |
|---|---|---|---|
| scTheme | Functional | Remembers your dark/light mode preference | Persistent (localStorage) |
| scCookieConsent | Functional | Stores your cookie consent choice | 1 year |
| _ga, _ga_* | Analytics | Google Analytics, usage tracking (anonymised IP) | 2 years |
| _gtm | Analytics | Google Tag Manager container | Session |
You can disable cookies in your browser settings at any time. Disabling analytics cookies will not affect your ability to use the website.
06 Data Sharing & Third Parties
We do not sell, rent, or trade your personal data. We share data only in the following limited circumstances:
- Service providers: Google (Analytics, Tag Manager, Workspace), subject to Google's data processing terms.
- Professional advisors: Legal, accounting, and audit partners, under strict confidentiality obligations.
- Law enforcement: When required by applicable law or court order.
- Business transfers: In the event of a merger or acquisition, data may be transferred to the successor entity.
All third-party processors are bound by data processing agreements and may not use your data for their own purposes.
07 Data Retention
We retain personal data only as long as necessary for the stated purpose:
- Contact form submissions: 3 years from last interaction (to support follow-up enquiries).
- Client project data: 7 years from project completion (legal and accounting requirements).
- Analytics data: 14 months (Google Analytics default, shortened from 26 months).
- Newsletter subscribers: Until you unsubscribe or request deletion.
After the retention period, data is securely deleted or anonymised.
08 Your Rights
Depending on your location, you have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Rectification: Ask us to correct inaccurate or incomplete data.
- Erasure: Request deletion of your data ("right to be forgotten").
- Restriction: Ask us to limit how we process your data.
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interest or for direct marketing.
- Withdraw consent: At any time, where processing is based on consent.
To exercise any of these rights, email us at info@sarvoparicreations.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.
09 Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration, or destruction. These include:
- HTTPS encryption on all web traffic (TLS 1.2+)
- Access controls limiting staff access to personal data on a need-to-know basis
- Regular security reviews and vulnerability assessments
- Secure, access-controlled internal systems and communication tools
No method of transmission over the internet is 100% secure. In the unlikely event of a data breach affecting your rights, we will notify you and the relevant authority as required by law.
10 Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a child, please contact us immediately and we will delete it.
11 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. For significant changes, we will provide a more prominent notice (e.g., an email notification to registered contacts).
We encourage you to review this page periodically to stay informed.
12 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
Data Privacy Enquiries
Email us and we'll respond within 2 business days. For formal data subject requests (access, deletion, etc.), please include "Data Request" in your subject line.
info@sarvoparicreations.com